They might not recalculate it for ages, or not until the end of the year. You probably need to jump up and down and claim it. But then I still haven't done this about our gas bills which have been saying we are £200 in credit for the past 2 years. I think they think we will use more gas in the winter and it will cancel it out but we have proved that this is not in fact the case.
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Date: 2011-10-10 01:49 pm (UTC)